OpenAI Announces ChatGPT Enterprise for Businesses 

OpenAI Announces ChatGPT Enterprise for Businesses

OpenAI Announces ChatGPT Enterprise for Businesses (Source : Shutterstock)

OpenAI stated that they plan to introduce another tier of usage called ChatGPT Business

Industry pioneer OpenAI has introduced a new version of their widely-used AI chatbot for business use, named ChatGPT Enterprise. It is specifically tailored to meet the stringent requirements of businesses, addressing issues of privacy and security that have been barriers for large corporations in adopting AI

The upgraded ChatGPT version places a much stronger emphasis on security and privacy. It achieves this through new encryption techniques for data both in storage and during data transmission. As a bonus, it offers the Security Assertion Markup Language (SAML) single sign-in for securing business authentication. 

Furthermore, ChatGPT Enterprise not only eliminates all usage limitations but also operates at double the speed of previous versions while simultaneously enabling users to process inputs four times longer. Additionally, it grants unrestricted access to advanced data analysis, a feature that can be harnessed by both technical and non-technical teams to swiftly analyse complex information in a matter of seconds. 

Seeking to address earlier flaws in the model 

ChatGPT has become a household name, but it has not been without its fair share of controversy. Privacy experts and regulatory authorities have raised concerns about the platform’s data practices, leading to bans, criticism from tech giants, and a fall in public adoption. These developments have sparked a crucial discussion about the fine line between innovation and safeguarding user data. 

Earlier this year, Italy made headlines by banning the use of ChatGPT. The reason? Privacy concerns. OpenAI was quick to respond, engaging with the country’s data-protection watchdog to address these issues. Some of the world’s tech giants, including Apple, Amazon, and Samsung, have also taken a cautious stance. They have explicitly prohibited their employees from using the platform at work, citing worries about the security of sensitive corporate information.  

Customizability is a key differentiator – a major jump forward 

Another notable difference between ChatGPT Enterprise and the consumer version lies in the ability for enterprise clients to input their own company data. This data input allows businesses to train and customise ChatGPT to cater specifically to their respective industries and unique use cases. While some of these advanced customization features may not be immediately available upon debut, the prospect of tailoring AI to industry-specific needs is a major advantage for businesses. 

While generalised large language models (LLMs) like GPT-3 or GPT-4 are incredibly powerful and versatile, there’s a growing need for more specialised LLMs in various industries. These domain-specific models offer substantial benefits by understanding industry-specific jargon and adhering to regulations. In the healthcare industry, for instance, a custom LLM can be designed to process and interpret health records accurately. Similarly, in the financial services sector, a specialised LLM could be fine-tuned to summarise earnings calls, create meeting transcripts, and perform advanced fraud analysis.  

As corporations start to recognise the value of these tailored language models, we can expect to see increased development and adoption in sectors where precise, domain-specific knowledge is paramount. OpenAI also stated that they plan to introduce another tier of usage called ChatGPT Business. This offering is designed to cater to smaller teams, though a specific timeline for its release has not been specified.  

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